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Privacy Policy

Temple Heelis Commercial LLP may collect or ask you to provide certain information when you use the website. Temple Heelis Commercial LLP is committed to ensuring your privacy is protected. This Privacy Policy sets out how Temple Heelis Commercial LLP use and protect any personal information that you give Temple Heelis Commercial LLP when you use this website.  If you have any queries about this Privacy Policy please contact our Practice Manager at our registered office, Bridge Mills, Stramongate, Kendal, Cumbria, LA9 4UB. 

The information collected may include:

  • Name and job title
  • Contact information including email address
  • Gender
  • Occupation and company details
  • Interests in order to provide you with details of Temple Heelis Commercial LLP products and services
  • Other information relevant to client surveys and/or offers
  • Other information relevant to recruitment processes
  • Other information relevant to the purchase of products and/or services including credit or debit card details
  • Information that you provide by filling in forms on our site. This includes information provided at the time of registering to use our site, subscribing to our service, posting material or requesting further services. We may also ask you for information when you report a problem with our site.
  • If you contact us, we may keep a record of that correspondence.
  • We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
  • Details of transactions you carry out through our site and of the fulfilment of your orders.
  • Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access. 

Temple Heelis Commercial LLP may use this information for the following reasons:

  • Internal record keeping and administration
  • To improve its products and services
  • Send information to you which it thinks maybe of interest to you
  • Provide information relating to you or others if you indicate that you want to receive marketing material or similar communications
  • Provide aggregate information and statistics for the purposes of monitoring website usage in order to help Temple Heelis Commercial LLP develop their website and services.  Temple Heelis Commercial LLP may provide such aggregate information to third parties.  These statistics will not include information that can be used to identify any individual 
  • Recruitment and selection purposes
  • To pass your details to accountants, consultants and other professionals for the purposes of obtaining professional advice and complying with Temple Heelis Commercial LLP’s contractual obligations
  • Use the information to customise the website according to your interests
  • For the purpose of compliance with applicable laws and regulations to process payment for the purchase of products and/or services

If you have supplied contact details Temple Heelis Commercial LLP may contact you by email, phone fax or post. 

 

Security 

The internet is not a secure medium. Temple Heelis Commercial LLP is committed to ensuring that your information is secure.  In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. 

 

Cookies and IP Address

On this website, Temple Heelis Commercial LLP uses technology to measure and analyse information on visits to the website.  To that effect we use your IP address (a series of numbers that identifies a computer on the internet) to collect, among other things, internet traffic data and data regarding your browser type and computer.  We will not use the data to identify you personally. 

In addition, cookies are used. A cookie is a small file that is stored on your computer when you visit a website. If you visit the website again it is recognised as a repeat visit by means of the cookie.  The cookie contains a unique number and therefore no personal data.  We will not use the cookie to identify you personally.  The cookie cannot be used to identify you on websites of third parties.  You can configure your web browser to refuse cookies, to delete cookies or to be informed if a cookie is set.  However, if you select any of these settings you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.  You can find out how to do this by clicking “help” on your browser menu. 

 

Other Websites

This website may contain links that make it easy for users to visit other websites.  If the user uses the links to leave the website and visit a website operated by a third party, Temple Heelis Commercial LP does not have any control over that website.  Accordingly, Temple Heelis Commercial LLP cannot be responsible for the protection and privacy of any information which users have provided while visiting such websites.  Users should exercise caution and look at the Privacy Statement applicable to the website in question.

 

Personal Information

If you have previously not objected to Temple Heelis Commercial LLP using your personal information for direct marketing purposes, you can change your mind at any time by writing to The Practice Manager. 

Temple Heelis Commercial LLP may also like to provide you with information by email. However, Temple Heelis Commercial LLP appreciates that email “spam” has become a problem in recent years.  If you are a client or you have previously asked Temple Heelis Commercial LLP for information on our products, Temple Heelis Commercial LLP may send you information on our range of products by email unless you have asked them not to do so.

If you have given Temple Heelis Commercial LLP personal information in order to receive emailed information, they will continue to provide this unless advised not to do so. 

If you decide at any time that you no longer with to receive marketing emails please contact The Practice Manager.

Temple Heelis Commercial LLP will only disclose personal information to other people or organisations if they have obtained your consent to do so, if those people or organisations are members of The Temple Heelis Group or are providing a service to us, or in exceptional circumstances where we are required or permitted to do so by law. 

Temple Heelis Commercial LLP will only hold your personal information for as long as is reasonably necessary. Under the Data Protection Act 1998 you may request details of personal information that Temple Heelis Commercial LLP hold about you.  An official fee will be payable. If you wish to make a request you should write to The Practice Manager.  If you believe that any information Temple Heelis Commercial LLP holds about you is incorrect or incomplete you should write to The Practice Manager.  Any information which is found to be incorrect will be corrected as soon as possible. 

Further details about our data protection obligations and your rights to access or modify your information are available upon written request from The Practice Manager.

By using the website and not advising Temple Heelis Commercial LLP to the contrary, you consent to Temple Heelis Commercial LLP using the data in the way set out in the website Terms and Conditions and the Privacy Policy. 

 

Data Protection and Privacy Statement

This Data Protection and Privacy Statement applies to all your information held by Temple Heelis Commercial LLP, which will be processed in accordance with the Data Protection Act 1998 and added to our marketing databases.  It may be used for internal analysis to fulfil any requests from you for further information and services and to contact your by email (if you have provided an email address), telephone or  post about other services or events offered by Temple Heelis Commercial LLP or members of the Temple Heelis Group.  

Where we transfer personal information to service providers or members of the Temple Heelis Group we will only allow your personal information to be used for the purposes mentioned above and we will ensure that it is secure and protected from unauthorised access.  We may also transfer your details to any successor to our business (or a relevant part of it). 

If you do not wish to receive further information about services and events offered by Temple Heelis Commercial LLP, please contact The Practice Manager in writing. 

You may also contact the Practice Manager if you wish to access, modify, correct or object to the further processing of your information. 

 

Access to information

The Data Protection Act 1998 gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.